This is a philosophy built on the belief that most work should not exist. What we call work is usually human effort compensating for broken structure—remembering, coordinating, checking, following up, and recovering from error. That effort looks productive, but it is cost. For most of history, humans were required for execution because systems could not enforce themselves. That constraint is gone. When execution can be automated, relying on humans is no longer strategy—it is accommodation. deletework exists to remove human dependency from the core of the business, leaving people only where authority is required: decision‑making, taste, and discernment. Everything else belongs to systems. The goal is not fewer people; it is profit that does not depend on attention, vigilance, or behaviour. Post‑people is inevitable. Preparation is the decision.
Human bandwidth is the finite amount of attention, judgment, and energy available inside a business. It is consumed not by value creation, but by invisible work—coordination, follow‑ups, exception handling, clarification, and recovery from broken process. Most businesses feel constrained by growth, hiring, or time without realizing the real limit is bandwidth being burned to keep systems functioning. Measuring human bandwidth makes that cost visible. It reveals where people are compensating for structure, where effort is masking failure, and where profit is being absorbed by behaviour instead of produced by design. Until human bandwidth is measured, every decision about process, platforms, or scale is made in the dark.
Platform selection determines the physics of the business. A nucleus platform defines what can be enforced, what becomes automatic, and what no longer requires explanation. Most businesses believe their process is the value, but process only survives because the platform allows it. When the platform changes, entire categories of work disappear—handoffs collapse, roles shrink, and variability is removed by default. Selecting the platform is not a tooling decision; it is a structural one. It sets the limits of automation, the boundaries of human involvement, and the conditions under which profit can become structural. Only after the platform is defined does process have any real meaning.
Process is not where value is created; it is where value is enforced. Once human bandwidth is measured and platform physics are defined, process becomes narrow, explicit, and permissioned. It is no longer a belief system, a craft, or an identity—it is simply what the platform requires in order to produce consistent outcomes. Anything that depends on memory, interpretation, or vigilance is removed. What remains is a small set of authorized actions that the system can execute without explanation. Process doesn’t differentiate the business; it stabilizes it. When process is authorized instead of invented, profit stops depending on people and starts compounding through structure. Process is the product.
The Formula is the ongoing rollout of deletework. It is how a business is steadily moved away from human dependency and into structural leverage over time. As conditions change, the Formula continuously measures human bandwidth, evaluates platform constraints, and authorizes process only where it can be enforced by systems. Nothing is extracted and nothing is handed off—structure compounds in place. This is not a project or a phase; it is how post‑people businesses are rolled out, stabilized, and kept aligned with reality. The Formula exists to ensure the business keeps deleting work as it grows, so profit remains structural instead of sliding back into effort.
All work is miscellaneous administration.
The Review is where deletework begins. It is a structured examination of how your business actually runs, not how it’s described. Human bandwidth is measured, hidden dependencies are surfaced, platforms are evaluated as enforcement layers, and process is examined only where it relies on people to compensate. This is not an audit, a workshop, or an advisory session. Nothing is optimized and nothing is fixed. The Review exists to make reality visible—to determine whether your business is prepared for the Post‑People Framework or still dependent on accommodation. Every rollout starts here, because without exposure, there is no authority—and without authority, nothing structural can follow.